Successful management doesn't require vast amounts of knowledge and ingenuity.
It's really just a matter of using some common sense and a sound analytic
approach to performance improvement. This book isn't just about common sense.
It outlines a simple, three-step process that can be used to support organizational
(or work group) efforts to improve performance. Two distinct philosophies
(Performance Technology and Total Quality Mangement) have been merged into
one analytic framework that is easy to understand and use. This guide can
be used as a reference for:
general information about performance improvement
a specific methdology to support individual/group improvement efforts
detailed information about specific quality improvement tools and methods
The guide contains 33 job aids and 63+ tables and examples.This book is a must for every manager, supervisor or analyst who has the responsibility for improving the productivity and quality of a valued product or service.
What is going on in the white space between the boxes on YOUR organization
chart? Don't know? Do you want to find out? Then by all means add Picture
This . . . Your Function, Your Company . . . to your library. This book
is intended as an overview of Performance Technology with a concentration
on one very useful tool; organization mapping. An organization map is a
graphic representation of how an organization or a process works. It permits
a manager or an analyst to visually represent a great deal of information
about what is, and/or what should be happening in an organization or work
This book is easily understood by both Human Resource professionals and managers in other specialty areas. It is not going to make a master performer analyst or "mapper" out of anyone. But what it should do is provide some:
helpful hints and job aids to people already using the technology
perceived purpose and "getting started" insight for the uninitiated.
Picture This . . . contains over 55 figures, examples, illustrations and job aids. A quick-reference guide for using the book is also included.
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